With Uber peer-to-peer transportation getting popular worldwide, it is proud to see that a new Malaysia start-up could provide an alternative to local people in Southeast Asia.
Here are the factors I consider when grabbing a taxi in Malaysia:
1. Safety
Would you share a ride with a stranger in Kuala Lumpur, where the crime rate is increasing? Any stranger could become an Uber driver, and prey for their victim. Not me. I rather call a taxi driver, who is under regulation and makes a living from providing mobile transportation.
2. Price
I doubt the price would be much higher than the conventional taxi service. In order to compete with Uber or Easy Taxi, I am sure GrabTaxi would figure out a way to offer competitive pricing. Moreover, it just received an investment of $250m funding from Japan's Softbank, which boosts public confidence on the company.
3. Speed of Arrival
To be honest, I am not very punctual person. So, having to fetch a taxi in less time is also high priority to me. In the 1990s, I had to 'wait and see' by the roadside, hopefully a taxi would show up in a less crowded Wangsa Maju residential area. With the app, I could easily see the closest taxi around me.
4. Driver's rating
This is a necessary feature. Most consumers tend to buy the products with customers' ratings on online shopping sites (Amazon.com or shop.com).
5. Type of car
It does not matter to me what type of car I will be riding. Most importantly, inside the car has to clean.
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